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Corrections, questions and partnership enquiries — we read everything.

Email us

The fastest way to reach us, for corrections, questions and partnerships.

[email protected]

Booking support

Changes, cancellations and refunds are handled by GetYourGuide, not by us.

GetYourGuide help centre

Plan your trip

Start with the full travel guide — it answers most of what people write in to ask.

Read the travel guide

Before you write

If your question is about a booking you have already made — changing a date, cancelling, a pickup point — please contact the tour operator or GetYourGuide directly. We are an independent guide, not a tour operator, and have no access to your booking.

For most planning questions, the answer is probably already here: the travel guide, the getting there guide and the best time to visit page cover almost everything people ask us.

What we would love to hear about

  • Anything on this site that is out of date, wrong or unclear.
  • A guide, camp or operator in Maun or the delta that we have missed.
  • Changes to prices, park fees or access you have seen on the ground.
  • Press, media and partnership enquiries.

We aim to reply within a few working days.

Plan your safari

Make the Okavango Delta the heart of your Botswana trip

Glide through papyrus channels by mokoro, fly over the floodplains and track lions in Moremi. Compare day trips from Maun, multi-day safaris and Chobe & Victoria Falls combinations — and book in a couple of taps.